Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

Last updated: July 18, 2025

Data Protection

Your information is secured with industry-standard encryption

Secure Storage

All data is stored in secure, compliant infrastructure

Transparency

Clear information about what data we collect and why

Your Rights

Full control over your personal data and privacy settings

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the conditions below.

Definitions

Account: A unique account created for You to access our Service.

Affiliate: An entity under common control with the Company.

Application: WIWIS, the software program provided by the Company.

Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WIWIS (PVT) LTD.

Country: Sri Lanka.

Device: Any device that can access the Service.

Personal Data: Any information that relates to an identifiable individual.

Service: The Application.

Service Provider: Third parties who process data on behalf of the Company.

Usage Data: Automatically collected data from the Service or device.

You: The individual or entity accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

Email address, name, phone number, address, etc.

Usage Data

Includes IP address, browser type, time of visit, and mobile identifiers.

Use of Your Personal Data

To provide and maintain the Service.
To manage user accounts and contact You for updates.
To offer news, offers, and manage requests.
For business transfers and improvement purposes.

Sharing Your Personal Information

We may share your personal information in the following situations:

With Service Providers, business partners, or affiliates.
In the event of a business transfer or with Your consent.

Retention and Transfer

We retain Personal Data as needed for legal or operational reasons and may transfer it across jurisdictions with appropriate safeguards.

Delete Your Personal Data

You may delete your data by managing your account or contacting us directly.

Disclosure for Legal Requirements

We may disclose your personal information in the following circumstances:

Legal obligations
Protect rights and prevent misuse
Comply with law enforcement

Security of Your Personal Data

We use commercially acceptable security practices, but no method is 100% secure.

Our Policy on Government and Public Authority Data Requests

At WIWIS (PVT) LTD, protecting your privacy and data security is paramount. In the unlikely event we receive requests from government or public authorities for customer data, we strictly follow these principles to ensure lawful and prudent handling:

Legal Review:

Every request undergoes careful legal scrutiny to ensure it complies with applicable laws before any data is disclosed.

Right to Challenge:

We maintain procedures to challenge or refuse requests believed to be unlawful, overly broad, or inappropriate.

Data Minimization:

When disclosure is legally required, we provide only the minimum necessary information to comply with the request.

Documentation:

We keep detailed records of all such requests, our responses, and the legal rationale behind them to ensure transparency and accountability.

We do not voluntarily disclose customer data to government authorities and will only do so when legally obligated and after thorough review. We are committed to safeguarding your information, maintaining your trust, and complying responsibly with all legal obligations.

Children's Privacy

We do not knowingly collect data from users under 13 years of age.

External Links

We are not responsible for content or policies of external sites linked from our Service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You will be notified via email or through our Service.

If you have any questions about this Privacy Policy, please contact us:

team@wiwisai.com